New clients
You're ready to begin working with a clinician at Intermountain Counseling. We're excited to meet you! We know that taking the step into counseling can be intimidating, so we want to make the process as smooth and easy for you as we can.
First Step - schedule a consultation
You can begin your next step toward counseling by either sending us a message through our SCHEDULE NOW button, or you can call us and leave a message. We will call you back within 24 business hours to schedule a free consultation.
Second Step - your free consultation
We want to respect your time, so your consultation will be no more than 30 minutes. We use this time to understand your needs for counseling and to determine whether we are the best fit for your needs. This time is also an opportunity to make sure that you feel comfortable with your clinician and counseling. If you have any questions, this is a wonderful time to ask them.
If you're wanting counseling for your child, this consultation is for the parents or guardians first, so you do not need to plan for your child to be present.
Third Step - your intake paperwork and session
If you and your clinician feel the fit is good, you will be emailed a link to set up a profile with our client portal. We are a paperless practice, so you can complete your paperwork through the portal. *Please note, your paperwork MUST be completed prior to your first session. The client portal will also allow you to pay for sessions and store your payment information for your convenience.
At your intake session, your clinician will gather more information and create a plan with you to work towards your goals. We collaborate with you throughout counseling to make sure you feel therapy is targeting your problems.
The Counseling Process
The length of therapy depends on a number of variables. Every therapist has a slightly different process. We recommend at least eight consecutive weeks of therapy. This timeframe helps you and your therapist develop a therapeutic relationship that focuses on deep healing. Once the relationship has been established and progress is made, sessions can be moved to biweekly or, if you've resolved your significant struggles, can begin to move toward termination.
Payment
We are a private-pay counseling practice.
Insurance: You may use our benefits checker below to verify your out-of-network insurance benefits. However, it is your responsibility to double-check with your insurance out-of-network benefits by calling the plan on the back of your card. If you do, after your payment, we will provide you with a superbill invoice that you can send to your insurance for reimbursement.
If you have any other questions you are more than welcome to inquire with us.
Cancellations
All our clients are important to us. We do our best to accommodate our clients and reserve session slots for that fit their schedule. When a client cancels, we offer that session time to other clients who need it.
Clients must cancel or reschedule more than 24 hours in advance so that we can offer the slot to someone else. Late cancellations or no-shows will be charged as a full session fee.
Thank you for your understanding.